Calibrate, Inc. Warranty On Service Policy
Calibrate, Inc. warranties service, parts (installed by Calibrate, Inc.), and repair for six months. Misuse or mishandling of the instrument voids any warranty claim. In order to submit a pipette for warranty claim please ensure that:
- Calibrate is notified of the warranty claim within 180 days (6 months) of the service date.
- The pipette has been used properly and in accordance with manufacturer's instructions.
- The pipette has been serviced with in last 180 days by Calibrate.
If your pipette meets the above guidelines, use the Warranty Service Request Form to request service. In the Comments/Special Instructions field, please be sure to describe the problems you are be experiencing with your pipette(s).
Additionally, please read our Decontamination Policy and download and complete the Statement of Decontamination.
The completed and signed Statement of Decontamination must be included with your shipment of pipettes.
Submitting the request form indicates that you have read our Decontamination Policy.