Warranty Service

Calibrate, Inc. Warranty Policy

Calibrate, Inc. is delighted to handle your warranty service needs through our Calibration Laboratory. As always, the dedicated professionals working with Calibrate, Inc. are available to answer any questions you may have. If you have any questions regarding your warranty, please don't hesitate to call us at 1-800-253-7064.

CALIBRATE, INC. WARRANTY ON SERVICE POLICY

Calibrate, Inc. warranties service, parts (installed by Calibrate, Inc.), and repair for six months. Misuse or mishandling of the instrument voids any warranty claim. In order to submit a pipette for warranty claim please ensure that:

Calibrate, Inc. is notified of the warranty claim within 180 days (6 months) of the service date.

The pipette has been used properly and in accordance with manufacturer's instructions.

The pipette has been serviced with in last 180 days by Calibrate, Inc.

If your pipette meets the above warranty guidelines, use the Warranty Service Request Form to request service. Use the Comments/Special Instructions field to describe the problems you are be experiencing with your pipette(s).

Be sure to read our Decontamination Policy and download and complete the Statement of Decontamination. The completed and signed Statement of Decontamination must be included with your shipment of pipettes. Submitting the request form indicates that you have read our Decontamination Policy.

The Original "ON-SITE" Pipette Calibration and Repair Service