Level 2 Pipette Calibration & Repair

Six Levels Service Guide | Level 1 | Level 2 | Level 3 | Level 4 | Level 5 | Level 6 | Service at a Glance

Level 2 Service is most often used by labs who require basic documentation of the calibration event but not individual performance data for each pipette serviced.
(This Level of Service falls outside of our scope of accreditation.)

As part of our Level 2 Service:

√ Parts are priced competitively at or below retail price and are subject to change.
√ Calibrate, Inc. will abide by any and all safety requirements of your company.
√ Calibrate, Inc. guarantees messages will be answered within 48 hours of an inquiry.
√ Warranty Declaration for calibration, labor, and parts.

1. Pipette Identification:
All pipettes serviced are identified by the serial number of the pipette, manufacturer, and size. The next date for recommended service will be based on a semi-annual maintenance schedule unless otherwise specified by the client.   

2. Preventative Maintenance and Accuracy Verification for Non-GMP/GLP Applications:

Complete disassembly (as applicable), inspection, and cleaning of instrument.

Replacement of Teflon seal and o-ring or grease, if the instrument requires a seal, and as recommended by the manufacturer.

Calibration of instrument to Calibrate, Inc.'s SOP 125–Level 2 specifications.

Sticker affixed to pipette with date of service and service provider.

Toll-Free Service Center telephone number and easy-to-use Service Ordering via our website.

All Measurement and Test Equipment used for calibration is SI through NIST traceable (copies of all NIST traceable Calibration Certificates are available upon request).

Accuracy verification consists of three readings at three different volumes covering the range of the instrument.

3. Quality Assurance Certificate:

Level 2 Service provides a Quality Assurance Certificate for each group of pipettes provided by the end user. The Quality Assurance Certificate identifies each pipette by serial number and specifies the tolerances used in the calibration procedure. Calibrate, Inc. has developed a variety of Quality Assurance Certificates to meet the varied needs of our customers.

4. Measurement and Test Equipment Verification and Traceability:

All Measurement and Test Equipment is calibrated by accredited third party vendors of calibration, and copies of NIST (SI) traceable calibration certificates are available upon request.

The balance is allowed to equilibrate to the customer's location, and then its performance is verified prior to use. (Reference Calibrate Inc.'s SOP 181.)

Only Class I NIST (SI) traceable weights and NIST (SI) traceable Delta Range balances are used.

Sample Certificate
View a Sample Level 2 QA Certificate

The Original "ON-SITE" Pipette Calibration and Repair Service